How quickly do you respond to inquiries?
We aim to respond to all inquiries within 24 hours during business days. Sales inquiries are typically answered within 4 hours.
Can I request a demo before purchasing?
Yes! We offer personalized demos for teams evaluating PTO Manager. Fill out the contact form with "Demo Request" in the subject, and our sales team will reach out to schedule a session.
I'm an existing customer, where do I get help?
For technical support, please email support@pto-manager.com or visit our Help Center. Support tickets are prioritized based on your plan (Priority support for Business plan customers).
Do you offer enterprise pricing for large teams?
Yes, our Business plan supports unlimited users. For custom pricing or additional requirements, please contact our sales team.
How can I report a bug or suggest a feature?
We love hearing from our users! You can submit bug reports and feature requests through the contact form with the appropriate subject, or reach out to support@pto-manager.com.